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Welcome,Atlanta families.

Backpack Healthcare partners with Atlanta Public Schools to bring trusted mental health support to students — at school or virtually, with the whole family included.

9

schools served across the district

~3 days

from referral to first session

K–12

elementary through high school

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New to Backpack?

What is Backpack?

Just learned your school partners with Backpack? Here's the short version: Backpack Healthcare is a mental health practice that brings trusted therapy and psychiatry to students and their families— right where they already are.

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Care that comes to your child
Licensed therapists provide sessions at school or virtually — no long drives or missed school days.
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The whole family, included
We support students and caregivers together — because what happens at home matters too.
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Covered by insurance
We accept Medicaid, MCOs, and major commercial plans and bill them directly — so cost isn't a barrier.
Our services

Support built around your child.

Resources available in your school
Caregiver Workshop
Caregiver Workshops

Reocurring virtual sessions that build caregiver skills and confidence — practical strategies for supporting a child’s mental health at home.

Learn more
Self-Care Companion App
Self-Care Companion App

An always-on digital tool that reinforces coping skills between sessions with guided activities and psychoeducation tied to each student’s goals.

Learn more
Family Engagement Events
Family Engagement Events

On-the-ground presence at school events, connecting directly with students, caregivers, and staff, and making referral pathways easy to find.

Learn more
Emotional Wellness Groups
Emotional Wellness Groups

Small, on-campus groups building skills in emotional regulation, stress management, coping, and healthy relationships.

Learn more
Peer Recovery Support
Peer Recovery Support

On-campus peer specialists who offer 1:1 coaching and co-facilitate groups, connecting students to higher levels of care when needed.

Learn more
In-School Therapy
In-School Therapy

Confidential, individual therapy sessions in a designated space on campus for students who need more consistent, focused support.

Learn more
Caregiver Involvement in Care
Caregiver Involvement in Care

Caregiver sessions, coaching, and collaborative planning that reinforce progress at home, with warm referrals when needs go beyond school-based care.

Learn more
Ready now?

You don't need to be referred to get started.

Anyone can reach out. If you're ready to get care or curious about what therapy can do for you or your family, you can start the process yourself, no referral required.

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Covered by Medicaid, Medicaid MCOs, and most major commercial plans

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Most families pay $0 out of pocket

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Usually seen within days, not months

Get started

What it costs

$0

Medicaid & MCOs — accepted, billed directly
Commercial insurance — most major plans in-network
No surprise bills — you'll know the cost before care starts
Just got a referral?

I got referred — now what?

A referral simply means someone who cares about your child thought a little extra support could help. Here's exactly what happens next.

1

We reach out
A Backpack team member contacts you to say hello and confirm a few basic details.

2

You give consent
Nothing begins without a parent or guardian's okay. You stay in control every step.

3

We match & schedule
Your child is paired with the right therapist and the first session is booked — usually within days.

4

Care begins
Sessions happen at school or virtually, and you stay connected throughout your child's care.
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Didn't expect a referral, or have questions before anything starts? That's completely okay — Contact your Backpack team and we'll walk youthrough it.
Meet your Backpack team

The therapists supporting Atlanta students.

Friendly, licensed, and dedicated to your schools. Here's a little about the people your child will get to know.

Midtown · North Atlanta
Tasha Williams
LCSW · 9 years experience

"Hi! I’m Tasha. I work with high schoolers across Midtown and North Atlanta. My office is a no- judgment zone — bring whatever’s on your mind."

Specialties
Anxiety
Identity
Depression
Stress
Languages
English
Fun fact: Hosts a neighborhood book club and never misses a meeting.
Inman · Sutton
Carlos Mendez
LPC · 8 years experience

"¡Hola! I’m Carlos. I help middle schoolers and their families work as a team. Small changes at home and school add up fast."

Specialties
ADHD
Family work
Transitions
Organization
Languages
English, Spanish
Fun fact: Coaches a youth soccer team every spring.
What we treat

We see students through a lot.

You don't need the right words for what's going on — just tell us what you're noticing. Here's some of what our Atlanta team supports most often.

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Contact your Backpack team

Support that comes home with you.

Care doesn't stop at the end of a session. The Care Companion app keeps your family connected between visits — free for everyone.

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Simple daily mood check-ins your child can do solo or together with you

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Coping tools and activities picked by your child's own therapist

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Direct messaging with your care team, right from your phone

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Caregiver workshops

Free sessions, just for grown-ups.

Practical, judgment-free workshops led by Backpack clinicians. Register in a tap — all are virtual and open to Atlanta caregivers.

Sep

18

Managing anxiety in kids & teens

Thu · 7:00 PM ET · Virtual — spot the signs andrespond with calm.
Register

Oct

02

Building routines that stick

Thu · 7:00 PM ET · Virtual — homework, sleep, and screens without the battle.
Register

Oct

16

Helping kids through transitions

Thu · 7:00 PM ET · Virtual — new schools, moves,and big changes.
Register

Nov

06

Supporting emotional regulation

Thu · 7:00 PM ET · Virtual — tools to help big feelings feel manageable.
Register
Contact your Backpack team

A dedicated team for Atlanta.

Questions about getting started, a referral, or your child's care? Your Backpack team is here for you — reach out any time.
Logistics FAQ

The practical questions.

Do I need a referral?

No. You can sign up and schedule to see a provider without a referral.

How long are sessions?

Therapy sessions are typically 45 to 60 minutes. Psychiatry intake appointments are usually 60 minutes, and follow-up med management visits are shorter, around 20 to 30 minutes.

How often will we meet?

Most start with weekly sessions. Frequency adjusts as you progress. On average, people complete about 16 sessions with us, but treatment length is individualized.

Can we switch clinicians?

Absolutely. The relationship matters a lot. If something is not working, tell us and we will help find a better match with no awkwardness or penalty.

Do you offer in-person care?

We offer virtual therapy and psychiatry across all of our states, and in-person care in select locations. Many families choose virtual for convenience and stick with it long-term.

What if my child has an emergency?

If your child is in immediate danger, call 911 or go to your nearest emergency room. For urgent mental health support, call or text 988, the Suicide and Crisis Lifeline. Backpack is not an emergency service, but we can help with follow-up care after a crisis.

Can grandparents or other caregivers bring kids?

We serve patients 4 years and older.

Will you talk to my child's school?

We offer individual therapy, family therapy, and group therapy. Our clinicians are trained in evidence-based approaches like CBT, DBT skills, trauma-informed care, and play therapy for younger children.

How do I cancel or reschedule?

You can reschedule through your patient portal, our chat assistant, or by contacting our care team at 866-968-6342. We need 24 hour notice so the slot can go to another family who needs it.

Can I see my child's session notes?

Yes. Our psychiatrists and psychiatric nurse practitioners can evaluate, prescribe medication when clinically appropriate, and manage ongoing medication needs alongside therapy.

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