Backpack partners with county behavioral health, child welfare, juvenile justice, and community agencies to deliver fast, in- network mental health care across the whole family — including high-acuity and complex cases.
Whole family care — kid + caregiver
Full acuity including foster, kinship, JJ
Under 1 week to first visit


The families your agency sees most are the families the standard outpatient network sees least. We built Backpack specifically to take cases the rest of the system turns away.
Foster kids and their biological parents. A teen in juvenile justice and the grandparent raising them. A mom in recovery and the children in her care. We can treat them all.
Trauma, co-occurring substance use, autism support, severe anxiety and depression, ADHD, OCD, maternal mental health. We don't refuse the hard cases.
Designated points of contact, case manager updates with proper consent, and referral feedback so your staff isn't operating in the dark.
A clinical team that understands what families coming through these systems have been through — and how to meet them without re-traumatizing.
In-network with Medicaid and Medicaid MCOs in every state we serve. Whatever your county's coverage situation looks like, our families don't get a surprise bill.
Why agencies partner with Backpack
Most behavioral health providers can't say yes to the families county agencies serve most. We can. Here's the reason in four lines.
01
We take the cases.
High-acuity, complex, foster, kinship, justice-involved. We help the populations that have the hardest time accessing care.
02
Under one week to the first appointment.
Whatever the case looks like. Even families with prior authorization complexity or active case management needs.
03
Whole-family scope.
The kid and the parent. The teen and the caregiver. Not a one-member-at-a-time model — and not a fight to get a second case opened.
04
Built for public-sector partnership.
We understand the regulatory environment, the reporting needs, and the rhythm of how agencies operate. We don't make your team translate.
Partner with Backpack
Whether you're a county behavioral health department, a child welfare agency, a juvenile justice program, or a community- based organization, we'll walk you through how Backpack partners with agencies like yours.
Populations
Foster, kinship, justice-involved, recovery, full pediatric
Network
Medicaid + MCOs across VA, MD, GA, MI, IL
Ages
Named contacts, case-manager updates, referral feedback