For most Aetna members, Backpack visits are covered by your plan — you may have a copay or owe toward your deductible, just like any other in-network visit. We'll check your benefits and show you your exact cost before you book. No surprises.

Backpack Healthcare is a mental health practice that provides therapy, psychiatry, and psychological evaluations for children, teens, young adults, and their families. We deliver care virtually and in-person, and we accept Medicaid as well as a growing list of commercial insurance plans.

95% of our patients get into care within 3 days or less. Specialty services like psychiatry or evaluations may take a bit longer depending on availability in your state.

Both. We offer virtual therapy and psychiatry across all of our states, and in-person care in select locations. Many families choose virtual for convenience and stick with it long-term.

Yes. Our psychiatrists and psychiatric nurse practitioners can evaluate your child, prescribe medication when clinically appropriate, and manage ongoing medication needs alongside therapy.

Yes. Therapy is confidential and protected by HIPAA. There are a small number of exceptions;  for example, when a child is in danger of being hurt or hurting someone else. Your clinician will explain those clearly at the start of care.

Many children, especially teens, find virtual sessions feel less intimidating than going to an office. Our therapists are specially trained to engage kids over video using activities, drawing, games, and conversation.